Delivery

Shipping & Delivery Information

Delivery costs are calculated automatically at checkout and shown before you pay.

Delivery Rates

  • Tiles – kerbside pallet delivery: £78 per pallet (up to 1,000 kg), plus £78 for each additional 1,000 kg. For orders over 4,000 kg, please contact us for a delivery quote.
  • Mosaics – £8 per 10 kg, up to £72. Larger mosaic orders are delivered on a pallet (£78).
  • Samples – up to 4 samples free; 5 or more samples £15.99.

In-stock items are dispatched within 24 hours. Pre-order items are dispatched within 8 weeks.

Delivery Access Requirements

To ensure a smooth delivery, the access point must be wide enough, have a hard flat surface, and be free of obstacles, as all deliveries are kerbside using a tail-lift and manual pump truck.

Delivery Surface & Vehicle Restrictions

Our trucks require solid road surfaces such as tarmac, block paving, or concrete and do not operate on soft ground; additionally, we do not use hi-ab/crane delivery vehicles.

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